SPECIFIED COMMERCIAL TRANSACTION ACT

Shimikum Design Inc.

Yoshiharu Koikeda

Address: 1F, 7-9-4 Takinokawa, Kita Ward, Tokyo 114-0023, Japan Email: [email protected]

Shipping Fee: ¥1,100 (including tax) nationwide (excluding remote islands)

7 days from the date of order confirmation (estimate email sent)

We will replace or repair any initial defects that occur within 7 days of product delivery.

No specific limit (may vary by product)

Regular in-stock products will be shipped within 2-4 business days of order receipt. For custom orders and pre-order items, please check the estimated delivery date on each product page. Delivery may be delayed due to weather conditions, shipping company circumstances, or other reasons. We appreciate your understanding. After the tracking number is provided, please contact the shipping company directly.

Credit Card Bank Transfer

Payment must be made within 7 days of receiving the estimate.

We cannot accept returns or refunds due to customer convenience except for initial defects. If you wish to exchange a product due to initial defects or other issues, please contact us within 7 days of receiving the product. Please note that we cannot accept product exchanges after the deadline, even in cases of initial defects.

We will cover the return shipping cost for initial defects or shipping errors.