TERMS OF SERVICE
Terms of Service
1. Service Content
BENKEI provides design, manufacturing, and sales services for custom-made shin guards. Through our website, you can use services such as custom order applications and inquiries.
2. User Responsibility
Users agree not to engage in the following acts when using our website:
- Acts that violate laws and regulations
- Acts that infringe on the rights of others
- Acts that interfere with the operation of our website
- Unauthorized access or hacking activities
- Spam or phishing activities
- Other acts that we deem inappropriate
3. Orders and Payment
When placing a custom order, please enter accurate information. We will manufacture and ship based on the information you provide. Please follow the payment methods specified by us.
4. Cancellation and Returns
We accept cancellations of custom orders before manufacturing begins. Cancellations after manufacturing has started cannot be accepted. For returns or exchanges, please contact us within 7 days of receiving the product.
5. Disclaimer
Our website is provided "as is." We are not responsible for any damages arising from the use of our website, except in cases of our intentional or gross negligence.
6. Intellectual Property Rights
All content on our website (text, images, logos, etc.) is the intellectual property of us or other rights holders. Use for purposes other than personal use is prohibited.
7. Changes to Terms of Service
We may change these Terms of Service as necessary. Changes will be notified by posting them on our website.
8. Governing Law and Jurisdiction
These Terms of Service are governed by Japanese law. Any disputes related to the use of our website shall be under the jurisdiction of the Tokyo District Court.
9. Contact
If you have any questions or concerns about these Terms of Service, please feel free to contact us.
Last Updated: February 5, 2026